A Unique One-Stop-Shop for Funeral Receptions & Wakes
We can Organize
everything!
The beauty of our service is its flexibility—you can choose to book everything, or simply select the specific services you need to complete your plans.
Whether you’ve already arranged parts of the day or are starting from scratch, we’re here to fill in the gaps or manage it all.
With Personal Touch Funerals, you’re not just planning an event—you’re creating a heartfelt tribute.
Let us take care of the details so you can focus on being with family and friends, celebrating the legacy of someone truly special.
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What Our Clients Say
Our family will always remember 13th December 2021 as the day when Personal Touch Funeral Services gave us unlimited services for our day. The staff were very cordial, considerate and caring. The drivers of the funeral cars were patient and courteous, and the reception decorating and catering that they delivered for us was just exquisite;. The food was delicious and more than enough to feed all our guests.it made us very proud to see a black owned company run so well.
The Lawrence Family
This is just a quick note to say the whole Personal Touch team did us proud on my father’s funeral day. When we first saw the horse and carriage with the matching purple plumes and all the way that all the flowers were displayed, we were truly humbled and proud. The hall was decorated beautifully, and the food was very good.
Winston James
I would just like to give a huge thank you to Pauline & her team. She was like a fairy godmother, making all our wishes come true, and giving us as a family total peace of mind, and a beautiful stress free day for my father with everything sorted right down to sourcing the hall for us and providing the decoration and catering which was just amazing. Many, many thanks.
Elaine James
Pauline, Pauline, Pauline.
This woman and her whole team at Personal Touch, are incredible! We had the best send off for our dearest and forever loved C.J. Pauline does it all! From catering to liaising with the cemetery & the church, assistance helping fill out applications. Anything you can think of, even the things you can’t, Pauline and the team truly has it all in hand. During this sad and stressful time for our family, Pauline was compassionate, attentive, understanding, PATIENT and too funny at times. A real quality woman and company, someone we came to trust and respect.
Thank you, to everyone at Personal Touch Funeral Directors.
Love the Jarrett Family
Pauline did my Dad’s funeral. I’m so Happy that I chose her place of business, The Personal Touch funeral home because absolutely everything from the coffin to the flowers to the service, which Pauline did herself, was absolutely amazing. And the wonderful limousine men and whole arrangement was just overwhelmingly perfect, I literally cannot fault them at all. I’m Ever so thankful to Pauline and her two amazing staff in reception that where so helpful and thorough during such a difficult time in my life. Thank you, Pauline, from the bottom of my heart. It was all so overwhelming perfect.
Claire Williams
Personal Touch, you really live up to your name as that is exactly what you deliver and so much more. We will never be able to thank you enough for all you did for our family.
Charlene Smith
We had our precious head of the family final farewell organized by this company. It was truly beautiful with everything we wanted and professional guidance through this difficult process. The personal touches that were added made it so special and could not have been matched by the large high street companies. Pauline Miller and the team are experts at this and l can say all who attended were very impressed. we will be forever grateful.
LA Rich
We were recommended to Personal Touch Funerals by a neighbour who had heard been to one of their services and was very impressed. I wanted the very best for my Mum, and I have to admit I was a bit sceptical that one place could deliver all that we wanted for the funeral and the reception, we had never heard of anything like this, but we need not have worried. From our 1st phone to their offices, to the meeting with had with Pauline and seeing all the beautiful arrangements on the day including our reception, we knew that we had been blessed to be sent to them. Mummy had a wonderful day, and we were all so pleased and proud that her day was everything that we wanted for her and so much more. We will never be able to thank the team at Personal Touch enough.
June Champion
I cannot express enough gratitude for the compassionate care and professionalism provided by Personal Touch in organizing my beloved sister’s funeral. From the very first meeting, they were incredibly kind, patient, and attentive to our family’s needs during such an emotional time. Every detail was thoughtfully considered, from the floral arrangements to the music, and Pauline made sure that everything ran smoothly.
The reception afterward was also impeccably organized, offering a peaceful and comforting space for family and friends to gather and share memories. Pauline and the team took care of everything, allowing us to focus on being together and celebrating her life. Thank you again for your kindness and support during such a difficult time.
Donna Robertson